Refund Policy

Last updated: May 1, 2026

This Refund Policy applies to all paid charges for FSMA204Hub, a software product operated by Darza Technologies LLC ("we", "us", "Darza"). It is offered alongside the buyer terms of our payment processor, Paddle.

14-day refund window

You may request a refund of any FSMA204Hub charge within 14 days of the date of that charge. Refunds requested within this window are issued in full back to the original payment method.

How to request a refund

Email [email protected] with the email address on the account and the date of the charge you would like refunded. We respond within 2 business days. Approved refunds typically settle on the original payment method within 5–10 business days, depending on your payment provider.

Cancelling your subscription

You can cancel your subscription at any time from the billing settings inside the app, or by emailing [email protected]. After cancelling, your access continues until the end of the current billing period and you will not be charged again.

Payment processor

Subscriptions to FSMA204Hub are billed through Paddle, our Merchant of Record. Paddle is the seller of record for the transaction and handles tax collection, currency conversion, and payment method processing. Refunds under this policy are issued back to your original payment method through Paddle.

Paddle's own Buyer Terms also apply to your purchase.

Changes to this policy

If we update this Refund Policy, we will change the "Last updated" date at the top and post the new version at this URL. Changes apply prospectively and do not affect refunds for charges that already happened before the change.