FSMA204HubTroubleshooting
I can't sign in
Common reasons you can't sign in to FSMA204Hub (wrong email, expired magic link, blocked browser, paused account) and the fastest fix for each one.
Most sign-in problems fall into one of three buckets.
You never received the verification email
Verification emails come from Clerk on our behalf. Check:
- Spam / junk folder
- Promotions tab (Gmail)
- That the email address you typed is correct (typos are common)
If it's still not there after 5 minutes, request a new code from the sign-in screen.
"Account not found"
You may have signed up with a different email. Try other addresses you commonly use. If you still can't find it, email [email protected] from the address you think you used and we'll look it up.
Stuck in a loop after verification
Hard-refresh (Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows). If that
doesn't fix it, clear cookies for fsma204hub.com and try again.
Still stuck? Email support — include the email you signed up with and a rough timestamp of when you tried.
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